Replace the drain pump

Step by step

1. 1
   Confirm the pump is dead

   If the filter is clean and the impeller will not spin, or the pump is silent on a drain cycle, replace it.
2. 2
   Disconnect power and water

   Unplug the washer. Lay it on its back on a blanket so you can reach the pump from below or behind the front panel.
3. 3
   Unclip the hoses

   Photograph the hose positions. Use pliers on the clamps, expect leftover water, then unplug the electrical connector.
4. 4
   Swap the pump

   Remove the three screws holding the pump. Fit the new pump, reconnect hoses and the plug, then stand the machine up.
5. 5
   Test a drain cycle

   Run a short drain. Listen for a smooth hum and watch the water leave.

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